This is a grassroots introduction program that helps participants successfully transition from worker to the Leading Hand role. The program aims to create a level of self-awareness around one’s own behaviours and the subsequent impact on team members. Participants will develop some basic communication skills and techniques and learn how to get the best out of their team. They will discover how to get the work done through planning and assigning tasks and how to apply effective consultation processes in the workplace to solve work related issues.
A toolbox meeting is used to inform employees on topics related to the safety, operational matters, quality, and productivity.
An effective toolbox meeting is one of the most vital methods of proactive communication and consultation within any organisation. However, sometimes these meeting fall short of the mark bringing significant risk.
These programs will introduce or equipe your leading hands, supervisors or managers with the techniques and skills needed to plan and conduct effective and productive toolbox meetings.
The purpose of this topic is to identify strategies to allow participants to identify and manage workplace mental health issues with team members.
Navigating employment awards can be a perplexing task. Recent changes to some Awards might be confusing and perhaps you are unsure which path to follow. Australian Industry Group's Digital Classroom is pleased to offer 1.5-hour sessions which explore the current Awards in detail.
The purpose of this topic is to ensure participants understand their role in promoting a respectful workplace culture and achieving legal compliance.
The development of effective workplace relationships between supervisors and apprentices is paramount – whether we are referring to Generation X, Y or Z – or ‘master and apprentice’, understanding roles and responsibilities is certainly a move in the right direction.
Australian Industry Group's Safety training for managers and supervisors is delivered over 3 x 1.5 hour sessions that can equip your managers with the fundamentals of safety management. Roles and responsibilities, consultation, risk management and communication are several of the key topics. Member discount 10% applied at point of purchase.
Being promoted to manage people you once worked alongside—or are friends with—can be one of the most challenging transitions in a career.
This course supports leaders to shift from “mate” to manager/supervisor while maintaining trust, fairness, and strong working relationships.
Participants learn how to set boundaries, manage performance, handle difficult conversations, and lead with credibility—without damaging friendships or team morale.
Investigating Bullying, Harassment & Misconduct Complaints
This workshop balances legal theory and practical skills to equip managers and HR practitioners to conduct effective workplace investigations into allegations of bullying, harassment and misconduct.
The purpose of this topic is to assist participants (managers/supervisors) to develop skills that should help them to improve the performance of individuals in the workplace. This session also examines the legal requirements of performance management and discipline.
This program is for all organisations, large and small, and across all industry sectors and is ideal for managers, supervisors and small business owners.
Family and domestic violence is not just a private matter. An employee experiencing family and domestic violence may experience heightened financial pressure, homelessness, isolation, helplessness and even a sense of embarrassment. Without appropriate support and assistance, there can also be significant implications for the workplace.
The purpose of this topic is to introduce participants (managers/supervisors) to the theory on conflict, and how to develop the skills needed to assist them in dealing with conflict and difficult people in your work setting.
There are 165,000 organisations in the supply chain which are affected by the latest CoR reforms, many of which still don’t seem to understand that they could be exposed to massive penalties for breaches in CoR when reforms came in during 2018.
Does your business want to eliminate time wasters? This topic identifies and develops time management skills to assist participants in ensuring the efficient use of equipment, materials and people, and focusing their time on the tasks most critical to achieving long-term goals.
